All orders are recorded in the order of their acceptance and distributed according to the available stock and the possibilities of delivery at the time, without any other commitment on our part with regard to the execution time. Cases of force majeure (war, general and partial strike or lockout, epidemics, operating accidents, fire, shortage of labor or raw materials, etc.) release the sellers from any kind of liability as to the execution of their commitments.
We reserve the right to claim from our customers, at any time, deposits or guarantees.
All orders are placed with the incoterm EXW (exworks).
No merchandise will be taken back, unless expressly stipulated in writing, and again provided that it is returned to us free and undamaged.
In the event of death, bankruptcy, incapacity, suspension of payment, dissolution or modification of the company, or non-payment of a single delivery, or non-observance of the special payment conditions, we reserve the right either to terminate the contract , or to suspend delivery and, in any event, to demand immediate payment for all goods delivered. We also reserve the right, for all the cases listed above, to possibly require the return of the goods.
All complaints relating to the delivered goods which are not submitted within 2 days following the date of dispatch of the invoice will no longer be accepted.
Our invoices are always payable at our head office at 10, Avenue Robert Schuman – 1400 Nivelles Belgium, in cash, unless explicitly agreed.
In the absence of cash payment or on the due date set in accordance with a particular, written and formal stipulation, the buyer shall be liable, automatically and without prior notice, for conventional interest of 12%. In the event of non-payment of the invoice within 30 days of its due date, it will automatically be increased by 15% with a minimum of €250 as damages thus fixed at a flat rate and by mutual agreement for the damage resulting from late performance of the payment obligation, regardless of the conventional interest mentioned above and any legal costs. Discount for early payment: none.
The goods delivered remain the property of the firm Planet Foods, as long as they have not been paid for. Disputes that fall within the jurisdiction of the Justice of the Peace will be brought exclusively before the Justice of the Peace of Nivelles. Any other disputes will depend on the exclusive jurisdiction of the Courts of Nivelles. The possible provisions of the buyer do not form any derogation from the above-mentioned attribution of competence or from the other provisions of these general conditions of sale.
As part of your order, Planet Foods may process some of your personal data. Planet Foods will process this data in full compliance with the legislation applicable to the protection of personal data and, in particular, European regulation 2016/679 of April 27, 2016 (the "GDPR"). In this context, Planet Foods has adopted a Privacy Policy, which you agree to read. Planet Foods undertakes in any case to respect and to ensure that its employees and agents respect the principles set out in the Privacy Policy with regard to the personal data that it would be required to process. All your questions regarding the recording and processing of your data can be addressed to the following address: admin@planet-foods.com.
